A Delivery Partner Your Residents Will Thank You For
RCB Design & Build partners with housing associations and registered providers to deliver void works, planned maintenance, disabled adaptations and capital programmes — on time, to standard and with residents at the centre.
Our Capability
A Proven Delivery Partner for Housing Providers
RCB Design & Build is a CDM 2015 principal contractor with over 20 years of combined delivery experience across residential and social housing projects in London and the South East. We are structured to serve housing associations, registered providers and local authority housing departments as a primary delivery partner.
We take the principal contractor role on every project — meaning we manage all trades on-site, hold full accountability for health and safety management, and produce all CDM documentation including the Construction Phase Plan and Health & Safety File.
Our team understands the requirements of working in occupied social housing — resident communication, vulnerable occupant protocols, inspection regimes and the documentation standards expected at handover. We build these into every programme as standard, not as extras.
Programme Types
What We Deliver for Housing Associations
Void Works
Rapid void turnaround — strip-out to re-let ready, 2–4 weeks per unit.
Planned Cyclical Maintenance
Scheduled decorations, gutter clearance, estate maintenance to agreed programmes.
Disabled Adaptations (DFG)
Level-access showers, ramps, stair lifts and kitchen adaptations to OT specifications.
Fire Safety Upgrades
Fire door replacement, compartmentation and AOV systems to BS 9991.
Kitchen & Bathroom Programmes
Planned replacement programmes with resident consultation and snag-free handovers.
Communal Area Refurbishment
Lobbies, stairwells, landings and external communal spaces.
External Decoration
Whole-block external decoration schemes with scaffold, access and resident notification.
Capital Investment Works
Roofing, window replacement, external envelope works and major electrical programmes.
Our Approach
How We Work
Every programme we deliver follows the same structured approach — from mobilisation through to compliant, documented handover.
Mobilisation
Before any works begin, RCB produces a programme of works, resident communication plan, RAMS and Construction Phase Plan. Your housing management team has full visibility before a single operative steps on site.
Resident Liaison
We produce advance notice letters, agree access arrangements with residents and maintain a named RCB contact for resident enquiries throughout the programme. DBS checks are available on request.
Programme Management
A dedicated RCB site manager oversees all trades on every project. You receive weekly progress reports and a single point of contact for your housing or asset management team throughout delivery.
Quality & Handover
Independent snagging inspection before handover on all programmes. Full photographic condition reports, compliance certificates (EICR, gas safety, fire) and a complete documentation pack at practical completion.
Insurance & Accreditations
Coverage That Meets Housing Sector Requirements
Public Liability Insurance
Full public liability cover to £5M per claim. Certificate available on request. Covers all works in occupied and unoccupied properties, communal areas and estate environments.
Employers Liability Insurance
Employers liability cover to £10M. Covers all RCB directly employed operatives. Subcontractor EL confirmation obtained before any third party works on your site.
Questions from Procurement Teams
Frequently Asked Questions
What makes RCB suitable to work with housing associations?
How do you handle resident communication during works?
Can you manage concurrent programmes across multiple properties?
What compliance documentation do you provide?
How do we engage RCB for a capability presentation?
Book a Capability Presentation
Invite RCB to present our credentials, insurance documentation, approach to resident liaison and example programme delivery to your procurement or housing management team. In-person or virtual — available across London.
Call us: 07359 872594·Housing Association Services·Council Contractor Services