For Block Management Companies
One Contractor for Every Building in Your Portfolio.
Communal refurbs, roof repairs, fire safety upgrades, Section 20 consultation, and leaseholder transparency through CCTV. Fixed pricing. Structured reporting for your management accounts.
The Problem Block Managers Face Every Day
Managing a block portfolio means managing contractors, leaseholders, service charge budgets, and Section 20 compliance simultaneously. The industry makes this harder than it needs to be. Inconsistent contractors, unpredictable invoicing, and zero transparency generate complaints you should never have to handle.
RCB gives block managers one relationship, consistent standards, and the documentation to defend every decision to leaseholders and directors.
What RCB Offers Block Managers
Not just a contractor you call when something breaks. A portfolio partner that makes your job simpler, your leaseholders quieter, and your management accounts cleaner.
Portfolio-Wide Consistency
- One contractor relationship across all buildings in your portfolio
- Consistent standards, specification, and reporting format every time
- Preferred contractor pricing for repeat and ongoing instructions
- Account manager assigned — not a different operative every call
Fixed Pricing for Section 20 Works
- Fixed-price contracts structured for Section 20 consultation compliance
- Itemised schedules suitable for leaseholder notification packs
- No cost variations without formal written agreement
- Invoicing aligned to management account reporting periods
Leaseholder Transparency via CCTV
- CCTV installed on communal work sites throughout the programme
- Leaseholders and directors can see works progressing in real time
- Reduces complaints, queries, and RTM disputes mid-project
- Documented evidence of completed works if challenges arise post-completion
Structured Management Reporting
- Progress reports formatted for management company accounts
- Milestone-based payment schedules — no invoice surprises
- Completion documentation suitable for company records and lease compliance
- Available to attend directors' meetings or AGMs to present project updates
How We Work With Block Managers
We start with one building and earn the relationship. Most block managers have us across their portfolio within twelve months.
Portfolio Review Call
We start with a conversation about your portfolio — building types, typical works, Section 20 history, and current pain points. No site visit required at this stage.
First Building Instruction
We survey the first building, produce a fixed-price schedule suitable for your Section 20 consultation, and agree a programme before anything starts.
Works Delivered — Documented Throughout
CCTV on site. Milestone reports issued. Leaseholder queries handled directly if you prefer. You stay informed without being buried in calls.
Preferred Contractor Arrangement
After the first project, we agree preferred contractor terms for your portfolio — pricing, SLAs, reporting formats, and escalation contacts. One call, one relationship, every building.
Accreditations Your Directors' Board Will Accept
Verified, independently assessed, and current. Not claims on a website.
Section 20 Experience. Documented Results.
We have delivered communal works through Section 20 consultation across Greater London. Our fixed-price schedules, milestone payment structures, and CCTV documentation give your leaseholders and directors the transparency to approve and trust the process from start to finish.
Block Manager FAQs
Can you handle Section 20 major works across multiple buildings?
Yes. We are experienced in delivering works subject to Section 20 of the Landlord and Tenant Act 1985. We provide itemised fixed-price schedules suitable for leaseholder notification, work within the consultation timeline, and can support your managing agent in preparing the relevant notices if required.
How do you handle leaseholder complaints during works?
We install CCTV on all communal work sites, which significantly reduces unfounded complaints. Where leaseholders raise legitimate concerns, we respond in writing within 24 hours and copy in the managing agent. We do not leave block managers fielding calls we should be handling ourselves.
Can you work across different building types in our portfolio?
We handle purpose-built blocks, converted Victorian properties, mansion blocks, and mixed-use buildings. Works include communal decoration, roof repairs, fire door and compartmentation upgrades, lift lobby refurbishment, drainage, and external fabric. If a scope falls outside our capability, we say so upfront.
How do you structure invoicing for service charge budgets?
We align invoicing to your service charge year and management account reporting periods. Payment schedules are agreed at contract stage and tied to measurable milestones. There are no year-end invoice surprises — every payment is planned and documented.
Do you carry out fire safety works such as fire door replacements and compartmentation?
Yes. We carry out fire door installations, compartmentation works, and associated passive fire protection to the specification of your appointed fire engineer or fire risk assessor. All works are completed by operatives with relevant third-party assessed competency and documented for your fire safety file.
Let's Talk About Your Portfolio
Start with one building. We will earn the rest. Get in touch to discuss how we work with block management companies across Greater London.