For Loss Adjusters & Insurance Companies
Reinstatement You Can Document and Defend.
Fire, flood, escape of water, subsidence. Fast mobilisation, CCTV documentation throughout, schedule of rates pricing, and completion reports insurers accept first time.
The Problem With Reinstatement Contractors
Insurance reinstatement should be straightforward — scope agreed, works completed, claim closed. Instead, the industry is full of contractors who create more paperwork problems than they solve. Loss adjusters spend more time chasing evidence and querying invoices than managing the claim itself.
RCB is built around documentation, programme discipline, and defensible invoicing. We close files — not create disputes.
What RCB Delivers for Insurers
We are not just a contractor. We are the evidence-generating, programme-holding, adjuster-friendly reinstatement partner you have been looking for.
CCTV Documentation at Every Stage
- Site cameras installed from day one of reinstatement works
- Timestamped visual evidence of strip-out, drying, and rebuild phases
- Loss adjuster portal access available on request
- Continuous record supports claim settlement and dispute resolution
Insurer-Ready Reporting
- Schedule of rates issued upfront — no surprise invoices post-completion
- Interim valuations aligned to agreed milestones
- Completion reports formatted for management information systems
- Full audit trail from first attendance to sign-off
Fast Mobilisation
- Initial attendance within 24–48 hours of instruction
- Emergency make-safe and drying equipment deployed immediately
- Programme issued before works commence — no open-ended timelines
- Single point of contact throughout — no chasing multiple contractors
Accredited & Fully Insured
- CHAS accredited — health and safety verified independently
- Constructionline verified supply chain and financials
- Public and employer liability insurance in place
- All operatives CSCS certified for the works undertaken
From Instruction to Completion
A clear, documented process from first attendance to final account. No ambiguity. No open-ended timelines. No invoice surprises.
Instruction Received
We receive instruction from the loss adjuster or insurer. Initial attendance arranged within 24–48 hours. Emergency make-safe actioned immediately where required.
Scope Agreed on Schedule of Rates
Strip-out, drying, and rebuild scope documented and priced against agreed schedule of rates. No works commence outside agreed scope without written authorisation.
Reinstatement Underway — Documented
CCTV cameras installed. Programme issued. Progress updates at agreed intervals. Loss adjuster can access documentation remotely at any stage.
Completion Report Issued
Works complete. Completion report issued in insurer-ready format. Final account reconciled against schedule of rates. Claim file closed cleanly.
Independently Accredited. Verifiably Reliable.
Accreditations that mean something to compliance teams — not just badges on a letterhead.
CHAS & Constructionline Verified
CHAS accreditation confirms our health and safety standards are independently assessed. Constructionline verification covers financial standing, insurance, and supply chain compliance. Both are current and available on request for insurer pre-approval panels.
Adjuster FAQs
Which peril types do you handle?
We handle fire reinstatement, flood and escape of water, subsidence-related internal repairs, impact damage, and storm damage to roofs and external fabric. For structural engineering requirements arising from subsidence, we work alongside an appointed structural engineer and coordinate our works accordingly.
Can you work to an insurer's schedule of rates?
Yes. We are experienced in pricing works against standard schedule of rates frameworks. We issue our own schedule at instruction if one is not provided, and we reconcile all invoicing against it. There are no open invoices without prior written scope agreement.
How quickly can you mobilise for emergency works?
Initial attendance within 24–48 hours of instruction across Greater London and surrounding counties. Emergency drying equipment and make-safe works can be deployed same-day for high-urgency cases — contact us directly on +44 7367 189592.
Do you provide photographic evidence throughout the works?
Every project has CCTV cameras installed on site for the duration. We also produce a photographic schedule at each key milestone — strip-out completion, structural repairs, first-fix, and final finish. All images are timestamped and retained as part of the project file.
Can you manage the client as well as the works?
Yes. We are experienced working in occupied and partially occupied properties. We communicate directly with the policyholder regarding access, dust management, programme updates, and finish specification — keeping the adjuster informed rather than burdened.
Add RCB to Your Approved Contractor Panel
Talk to us about panel approval, schedule of rates agreements, and how we support your claims process from instruction to file closure.