Managed apartment building exterior

For Strata & Property Management Companies

Managed Buildings. Major Works. No Documentation Disasters.

Section 20 ready. Leaseholder-aware. Every job documented, certified, and invoiced in a format your accounts team can use. RCB — the contractor your managing directors stop worrying about.

The Problem With Contractors in Managed Buildings

Most contractors treat a managed building like a private job — turn up, do the work, leave. In a leasehold environment, that approach creates compliance failures, leaseholder complaints, and documentation gaps that come back to haunt managing agents months later. The right contractor understands that in a managed building, the paperwork is as important as the brickwork.

Contractor starts major works without valid RAMS, insurance, or method statements
Section 20 process delayed because scope and costs were not documented correctly
Residents complain about access chaos — no pre-works notice, no single point of contact
Invoices arrive with no job reference or address — impossible to allocate to service charge accounts
Fire door remediation signed off verbally with no certification issued

RCB operates with the documentation discipline that leasehold management demands.

What RCB Delivers for Managing Agents

From major works programmes to reactive maintenance — delivered with the documentation, access discipline, and compliance awareness that leasehold buildings require.

Major Works Programmes

  • Full tender packs, scope of works, and specification documents prepared for Section 20 compliance
  • External decoration, roof replacement, facade repairs, and communal area refurbishments
  • Phased programmes that minimise disruption to residents and leaseholders
  • Detailed cost breakdowns formatted for leaseholder service charge demands

Reactive & Planned Maintenance

  • Rapid response to maintenance issues — documented, photographed, and signed off
  • Planned preventive maintenance schedules across your portfolio
  • Emergency works handled with proper contractor safety records and RAMS
  • All works invoiced with job reference, address, and full supporting documentation

Compliance & Documentation

  • Fire door inspections, remediation, and certification to BS 8214 and Approved Document B
  • Common area improvements and energy efficiency works coordinated
  • Asbestos management works carried out under the correct licensed/notifiable framework
  • All certificates, warranties, and test results issued at handover — no chasing

Leaseholder Communication Support

  • Pre-works notices and programmes formatted to support your Section 20 process
  • Access coordination across multiple units managed without burdening your team
  • Resident liaison letters prepared on request for major works affecting occupied flats
  • Variation requests and change orders documented in writing before work proceeds

How Major Works Are Delivered

Four stages. Full documentation at every point. Your board, leaseholders, and solicitor all have what they need.

01

Survey & Scope

We survey the building or affected areas and produce a detailed scope of works with photographs, quantities, and specification notes. This document is ready to form the basis of your Section 20 consultation or service charge demand.

02

Programme & Access Plan

A phased programme is agreed with you, covering access requirements per unit, resident notification windows, and key milestones. We manage access logistics — you are not chasing residents on our behalf.

03

Delivery & Reporting

Works are delivered to programme. Weekly progress reports issued. Variations documented and agreed in writing before any additional costs are incurred. Your board or client never gets a surprise.

04

Handover Pack

Completion with a full handover pack: all certificates, warranties, test results, photographs, and signed-off snagging. Every document your solicitor, leaseholder, or insurer may ever request — issued as standard.

Why Managing Agents Trust RCB

Verified track record. Proper accreditations. The evidence your compliance officer, insurer, and leaseholder tribunal may ask for.

9.96 / 10
Checkatrade Rating
114
Verified Reviews
Yes
CHAS Accredited
Verified
Constructionline
Yes
FMB Member
Yes
TrustMark Registered

Independently Verified

All 114 reviews on Checkatrade are from verified clients. Our 9.96/10 rating is independently audited. When you appoint RCB, you appoint a track record your leaseholders can look up.

Strata & Management FAQs

Are you familiar with Section 20 major works consultation?

Yes. We have worked alongside managing agents and RMCs on Section 20 programmes. We understand that the scope, specification, and cost documentation need to be formatted correctly to support the consultation process. We produce the documentation you need.

Can you work across a managed portfolio of buildings?

Yes. We work with managing agents and strata companies across multiple buildings. We can operate under a framework arrangement with agreed pricing structures, SLAs, and reporting formats so your team has consistency across the portfolio.

How do you handle leaseholder access?

We coordinate access directly. We issue pre-works notices on your behalf, manage individual appointment bookings where required, and work around occupied schedules. You do not need to handle access logistics for our works.

What is your minimum job size?

Our minimum project threshold is around £6,000 to £7,000. For reactive maintenance below this level, we can discuss a planned maintenance arrangement where multiple smaller items are batched efficiently across your portfolio.

Ready to Talk About Your Managed Buildings?

Tell us about your portfolio, your current challenges, and the works coming up. We will tell you how we can support you.

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