Frequently Asked Questions
Every Question Answered
Plain answers to the questions we hear most often — from getting a quote to understanding party wall agreements.
rcbGroup projectGetting Started
How do I get a quote from rcbGroup?▼
The simplest way is to book a site visit via our website or by calling +44 7359 872594. Our specialist will visit your property, understand your brief, and provide a detailed, itemised estimate. For early-stage enquiries before you have drawings, we can provide a ballpark figure to help with budget planning.
What information do you need to give me a quote?▼
For a detailed estimate: architectural drawings, structural engineer details (if available), your specification (finishes, bathroom suite, kitchen supplier), and the property address. For a ballpark figure: the type of project, rough size, and location. The more information you provide, the more accurate the figure.
Do I need an architect before contacting you?▼
No — but it helps. We can work with you from concept stage if you don't yet have drawings. Where we coordinate the design, we coordinate the architect and structural engineer as part of our package. If you already have planning drawings or Building Regs drawings, bring those to the initial meeting.
How long before you can start?▼
Lead times vary by project size and time of year. Typically 4–10 weeks from appointment to start on site, depending on how quickly pre-construction (drawings, Planning/PD confirmation, Building Control, structural engineer) can be completed. We are transparent about our pipeline at point of enquiry.
Planning & Permissions
Does a loft conversion need planning permission?▼
Most loft conversions don't. Under Permitted Development, rear dormers and hip-to-gable conversions on houses (not flats) can proceed without a full planning application, provided the dormer is within volume limits (40m³ for terraces, 50m³ for semi-detached and detached). Mansard conversions almost always require planning. A Lawful Development Certificate is strongly recommended to document that PD applies.
Do I need planning permission for an extension?▼
Not always. A single-storey rear extension up to 4 metres deep (6 metres under the Prior Approval scheme) on a terraced or semi-detached house is within Permitted Development. Up to 8 metres on a detached house. Beyond these limits, full planning permission is required. In Conservation Areas, rules are stricter. We confirm the planning position on every project before work begins.
What is a Lawful Development Certificate?▼
A Lawful Development Certificate (LDC) is a formal certificate issued by the council confirming your project is lawful without planning permission. It costs around £206 and takes 6–8 weeks. It is not mandatory but highly recommended — it proves to future solicitors and buyers that the work was legal. We recommend an LDC on every Permitted Development project.
How long does planning permission take?▼
A Householder Planning Application has an 8-week statutory target from validation to decision. In practice, many London councils take 10–14 weeks. Applications in Conservation Areas or those requiring additional consultation may take longer. Pre-application advice from the council can reduce this risk.
Do I need a party wall agreement?▼
Probably, yes, if you are in a terraced or semi-detached house. Loft conversions commonly involve inserting beams into or adjacent to the party wall (triggering the Party Wall etc. Act 1996). Extensions within 3 metres of a neighbour's foundations also trigger the Act. We advise on party wall matters at the pre-construction stage and can recommend surveyors.
Costs & Payment
How much does a loft conversion cost?▼
A Velux/rooflight conversion costs from around £18,000–£30,000. A rear dormer loft conversion (the most common type in London) ranges from £35,000–£65,000. An L-shaped dormer costs £55,000–£85,000. A mansard conversion starts from £70,000. These are guide ranges — actual costs depend on specification, location, finishes, and associated works (en-suite, staircase, etc.).
How much does an extension cost?▼
A single-storey rear extension typically costs £45,000–£90,000. A side return extension costs £35,000–£65,000. A wraparound extension costs £65,000–£120,000. A double-storey extension starts from £80,000. These figures are for the build works — they do not include architect fees, planning fees, structural engineer fees, or kitchen supply.
Do your prices include VAT?▼
All quotes are provided exclusive of VAT and VAT is then added separately. The standard rate of VAT (20%) applies to most construction works. Some specific categories (e.g., conversion of a non-residential building to residential) are zero-rated — we will advise on the correct VAT treatment for your specific project.
What is your payment schedule?▼
A typical payment schedule for a loft conversion or extension: deposit on signing (10–15%), mobilisation and structural shell stage (30–35%), first-fix completion (25%), second-fix and practical completion (20–25%), final retention released after defects period (2.5–5%). We do not request large payments before work starts.
Do you supply materials or do I?▼
We supply all first-fix materials (structural, roofing, insulation, first-fix plumbing and electrical). Second-fix materials are client-supplied — this means: tiles, sanitaryware (bathroom suite, taps, shower enclosure), kitchen units and appliances, light fittings, door handles, floor finishes. We provide labour to install client-supplied items. We do not supply or install carpet.
The Build Process
How long does a loft conversion take?▼
A Velux conversion takes 5–7 weeks on site. A rear dormer loft conversion takes 8–12 weeks. An L-shaped dormer or hip-to-gable takes 10–14 weeks. A mansard conversion takes 14–20 weeks. These are on-site durations — pre-construction (drawings, Building Control, structural engineer) adds 8–12 weeks before site work starts.
Do I need to move out during a loft conversion?▼
For most loft conversions, no. The most disruptive stage is the 5–10 day period when the roof structure is exposed before the dormer is weathertight. Our teams work quickly through this stage with temporary weatherproofing in place. Most clients stay in the property throughout.
How do you manage Building Control inspections?▼
We manage all Building Control bookings as part of the project programme. You do not need to liaise with Building Control directly. We use either the local council's Building Control department or an Approved Inspector (private). A Completion Certificate is issued at the end of the project — we ensure this is obtained and passed to you.
What is a Principal Contractor?▼
Under CDM 2015 (Construction Design and Management Regulations), a Principal Contractor is the contractor responsible for planning, managing, and coordinating health and safety during the construction phase. Where rcbGroup delivers the construction phase we can be appointed as Principal Contractor — this means you, as the client, transfer CDM responsibilities to us when you appoint us in writing.
How do you handle variations during the build?▼
Any change to the agreed scope is treated as a variation. We will price all variations in writing and obtain your written approval before carrying out additional work. We will never carry out additional work and invoice for it at the end without prior approval. The variation procedure is included in our contract.
Warranty & Aftercare
What warranty do you offer?▼
Warranty terms for our work are set out in writing in your contract, including what is covered and for how long, so you can see them before you sign. Manufacturer warranties also apply to installed products such as windows, boilers and roof windows, and we hand over the paperwork at completion.
What happens if something goes wrong after completion?▼
Your contract sets out a defects period after practical completion, during which defects arising from our workmanship are put right at no extra charge. The length of that period and any longer-term cover are written into your contract before you sign. If something needs attention, call or email us and we will arrange a return visit.
Do you provide a Health and Safety File?▼
Where CDM 2015 requires one — generally when more than one contractor works on the project — a Health and Safety File is prepared and handed to you at completion. It contains as-built drawings, structural calculations, product specifications, warranties, and location of hidden services. Keep it safely — it must be passed to future buyers of your property.
Property Investors & Landlords
Do you work with property investors?▼
Yes. A significant portion of our work is for property investors, landlords, and developers. We understand the investment mindset — cost per square foot, rental yield, turnaround time, and specification appropriate to the tenant type or sale market. We offer portfolio pricing for multiple properties.
Can you manage an HMO conversion?▼
Yes. We have experience delivering HMO conversions in London. We understand the Building Regulations requirements (fire compartmentation, inter-tenancy wall sound insulation, fire alarm systems, emergency lighting, ventilation) and work with Housing Officers where licensing is required.
Do you offer a project management-only service?▼
Yes. On some projects, clients prefer to manage their own labour supply while rcbGroup provides Principal Contractor management, programme control, quality oversight, Building Control coordination, and CDM compliance. Contact us to discuss this arrangement.
Still Have a Question?
Call us directly or book a project review — we're happy to answer any question, however early-stage your project is.
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